Shipping & Delivery
We are shipping to the United States, Canada, Argentina, Guatemala, Mexico, Panama, Peru, France, Greece, Italy, Netherlands, Portugal, Spain, Germany and Chile.
Delivery dates on all of our lines are up to 10 business days.
How much time do I have to start a return process?
FAQs Return Process
- You have up to 45 days to start the return process by placing a return authorization.
- Fulfilling our return form with all information needed and requested, Click here to complete the return authorization or send an email to email@example.com requesting a return.
- Once we receive your return authorization form we will create a prepaid return label which will be sent back to you along with further instructions on how to make your return.
- You have 30 days to use the return label. Following the 30 days the return label authorization will be cancelled.
- After the package is received we will process your refund. We try to process refunds immediately, however, due to COVID-19 this may take up to 15 days to process.
- All products are eligible for returns, except products classified as Protective Wear category or collection.
- All return requests are accepted within the next 45 days after the product is received.
- For all orders over $50 USD, all shipping costs on return requests will be assumed by Maaji.
- All return requests must be made by fulfilling return form (click here) or sending an email to firstname.lastname@example.org
- Unfortunately we are unable to make exchanges, however, you may return your product and place a new order.
- Products bought under a special discount (such as our Sale category or our Happy Hour event) are also eligible for returns-refunds.
- For orders under $50 USD, original shipping charges will be refunded if there is an issue with quality or delivery.
- All returned items must be unused, unstained, damaged free, worn and washed, with all sales tags and hygienic protectors as received.
- Refunds will be issued to your original payment method.