Delivery & Returns
Shipping, Returns, Refunds, and Exchanges
For any purchases under 150 USD, the value of the shipping will be 8.99 USD and will be charged to the customer, and for purchases over 150 USD, the customer won't have any charges for shipping.
At Maaji we believe the satisfaction of our customers is the most important thing, so in case you aren’t satisfied with your purchase, you can return the product within 30 days of receiving your purchase.
If you want to return the product, you must contact firstname.lastname@example.org or Clicking here to receive the instructions on how to return the product. You will be able to decide between a refund or a coupon code to use on the Maaji website. All Maaji return processes will be managed by email.
Maaji will assume the value of collecting the returns. Maaji will accept the cancellation of orders by the client, only and exclusively when requested by email at email@example.com before 24 hours after the purchase has been made.
Due to health regulations, the product must be unused, unstained, without being damaged, worn or washed, with all sales tags and hygiene protectors as received in their original packaging. Maaji reserves the right to accept returns after analysis of the product, verifying the condition of the product under the conditions mentioned above. Original shipping costs will not be refunded unless returned items are considered defective.
We do not offer direct exchanges. If you want to exchange a product, follow the previous return process for the unwanted item to get a full refund in a coupon code and then make a new purchase for the desired item.
In case you aren’t satisfied with your purchase and you want to refund the money you can return the product within 15 days of receiving your purchase. If you want to refund the money, follow the previous return process for the unwanted item