Frequently Asked Questions
No, you don’t need an account to make a purchase. However, creating one gives you access to Maajical benefits throughout the year.
No, there are no additional charges after placing your order. If you are charged unexpectedly, contact us at help@maaji.co
Estimated delivery time depends on your region:
• USA & Canada: 4–7 business days
• LATAM & Europe: 8–12 business days
• Australia, Asia & Africa: 12–15 business days
You’ll receive a shipping confirmation email with a tracking number as soon as your order is dispatched.
Check your spam or junk folder. If it’s not there, please contact us at help@maaji.co
It depends on the order status. Email help@maaji.co with your order number and requested change. We’ll confirm if it’s possible.
No signature is required to receive your package.
Most of them are! We offer three types:
• Established Reversible Print: The inner print is always the same.
• Surprise Reversible Print: Each piece has a unique and Maajical print on the inside.
• Not Reversible: Some pieces are not suitable for reverse use, as it may damage the garment.
We ship worldwide! Click here to see the full list by continent.
We offer two types of assorted products:
• Special Assorted: You’ll receive one of the prints shown in the product images.
• Assorted: Images are for reference only. You'll receive a surprise Maajical print.
We offer two styles:
• Signature Cut: More back coverage.
• Cheeky Cut: Moderate coverage. Not a thong, but less than Signature.
You can find detailed information about our exchange and return policy at the following link: maaji.co/pages/shipping-returns-refunds-and-exchanges