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Frequently Asked Questions
It isn't necessary to have a Maaji account to shop our products. Nevertheless, if you create a Maaji account you will discover all the Maajical benefits we have along the year.
Our average delivery time is from 7 to 10 business days.
You will receive a shipping confirmation e-mail once your order is being shipped. This e-mail will have a tracking number which will allow you to track your purchase.
Sometimes our emails get filtered through "SPAM". Don’t forget to check if it is there, if not, please write an email to help@maaji.co and our Maaji Team will help you out.
Our system process the orders automatically which makes it impossible to cancel or modify the order after finishing the purchase. If you have any additional questions, please contact help@maaji.co.
Our delivery service will not require your signature to deliver your package.
Almost all our swimsuit designs are reversible. We have 3 main designs:
a. Established Reversible Print: this means there is a print inside that is always the same. If you click in our website on the product you want and find pictures showing the inside of the swimsuit, that means that the selected design is an Established Reversible Print.
b. Surprise Reversible Print: this means that the print on the inside of the swimsuit is different in every piece. Each one has a different and Maajical interior. Let yourself be amazed by our Assorted Reversible Print!
c. Not reversible: some swimsuit designs are not reversible since they can be damaged if used the reversible way.
We ship to many countries! On the following link you can see the list of all of them: maaji.co/pages/shipping-returns-refunds-and-exchanges
We have two kind of assorted accessories:
1. In the ones named "Special Assorted", you will receive one of the prints shown on the images
2.In the ones named only as "Assorted", the images are only for illustrative purposes and you would receive any Maajical print, not necessarily the ones shown
We have four type of bottoms, and the differences are on the back coverage:
Hipster is the bottom with the fullest coverage. Then we have the Signature Cut, then the Cheeky Cut and, the one which will provide less overage is the Chi Chi Cut.
No, you won't have to pay any extra charges after placing your order. If you are being charged with extra taxes, please contact our Customer Experience team at help@maaji.co.
You can find information about our exchange policy in the following link: maaji.co/pages/shipping-returns-refunds-and-exchanges.